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New UPS Flat Rate Box
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<blockquote data-quote="RustyPMcG" data-source="post: 776322" data-attributes="member: 30339"><p>Actually, the trend is to offer "free" shipping. At least among the big guys. And the problem with that is the consumer no longer understands the value of shipping. </p><p> </p><p>"They only charged me $4.50 so ship me the anvil I'm trying to return. How can you be telling me that it'll cost me $95 to return it! That's outrageous!"</p><p> </p><p>I may be exagerating to make a point here, but multiple times every single day it comes up. And it's never as obvious as my anvil example, which makes it even harder to explain to the customer.</p><p> </p><p>And yes, they often bring up the USPS Flat Rate Priority box starting at $4.95. I try to keep one of those $4.95 boxes handy so they can see that it's about as thick as a cereal box, and isn't much bigger than an old VHS tape. But some of them really think that you can ship up to 70lb anywhere in the US for $4.95!</p><p> </p><p>(Technically, you're <em>allowed</em> to. But I have no idea how you'd find anything that weighs 70lbs that'll fit in that box. And even if there was such a thing on this Earth, I don't know how you'd keep it in the box without using tape, or changing the shape of the box.)</p><p> </p><p>So between those Flat Rate box ads showing $4.95, and big retailers offering free, or obscenely discounted shipping, there are a lot of people out there who have no clue about how much it costs to ship something. And they think I'm lying to them when I quote them a real price.</p></blockquote><p></p>
[QUOTE="RustyPMcG, post: 776322, member: 30339"] Actually, the trend is to offer "free" shipping. At least among the big guys. And the problem with that is the consumer no longer understands the value of shipping. "They only charged me $4.50 so ship me the anvil I'm trying to return. How can you be telling me that it'll cost me $95 to return it! That's outrageous!" I may be exagerating to make a point here, but multiple times every single day it comes up. And it's never as obvious as my anvil example, which makes it even harder to explain to the customer. And yes, they often bring up the USPS Flat Rate Priority box starting at $4.95. I try to keep one of those $4.95 boxes handy so they can see that it's about as thick as a cereal box, and isn't much bigger than an old VHS tape. But some of them really think that you can ship up to 70lb anywhere in the US for $4.95! (Technically, you're [I]allowed[/I] to. But I have no idea how you'd find anything that weighs 70lbs that'll fit in that box. And even if there was such a thing on this Earth, I don't know how you'd keep it in the box without using tape, or changing the shape of the box.) So between those Flat Rate box ads showing $4.95, and big retailers offering free, or obscenely discounted shipping, there are a lot of people out there who have no clue about how much it costs to ship something. And they think I'm lying to them when I quote them a real price. [/QUOTE]
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