Next-day delivery ‘fundamental’ to meeting peak demand, says UPS

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Next-day delivery ‘fundamental’ to meeting peak demand, says UPS - Logistics Manager

UPS has warned retailers that the success of next-day delivery services could define their success during the forthcoming Christmas peak.

With lockdown leading to a boom in e-commerce, with nearly 30% of retail trade being conducted online during this period according to the ONS, and seemingly no indication that this trend will be reversed. Total online retail sales in August were 46.8% higher than in pre-pandemic February – and pre-pandemic February had a higher volume online sales than November and December in 2019, according to the ONS.

Oli Horne, e-commerce marketing manager at UPS, told Logistics Manager: “As we enter a global recession, savvy shoppers will be looking for the best deals, and this means that the popularity for shopping online is only set to increase as we enter this year’s peak shopping season.
 
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