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Brown Cafe UPS Forum
UPS Discussions
No DR's allowed--new thread--on topic please
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<blockquote data-quote="Chnandler Bong" data-source="post: 1965327" data-attributes="member: 6846"><p>Our center manager confirmed that this whole program IS about correctly billing residential vs. commercial. He also acknowledged that there are times that DR-ing a commercial stop is the correct thing to do. </p><p></p><p>Churches and businesses that give us an access code so that we can safely make deliveries when they are not around, for example. No need to disrupt the normal flow of business in order to get the billing correct.</p><p></p><p>We were told to use the relnum soft key and continue to DR them, making sure to choose the appropriate response from the menu when prompted so the billing is correct.</p></blockquote><p></p>
[QUOTE="Chnandler Bong, post: 1965327, member: 6846"] Our center manager confirmed that this whole program IS about correctly billing residential vs. commercial. He also acknowledged that there are times that DR-ing a commercial stop is the correct thing to do. Churches and businesses that give us an access code so that we can safely make deliveries when they are not around, for example. No need to disrupt the normal flow of business in order to get the billing correct. We were told to use the relnum soft key and continue to DR them, making sure to choose the appropriate response from the menu when prompted so the billing is correct. [/QUOTE]
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No DR's allowed--new thread--on topic please
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