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No more unscheduled pick ups ?
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<blockquote data-quote="UpstateNYUPSer(Ret)" data-source="post: 762026" data-attributes="member: 12570"><p>Steven, in the case of the blank NDA ASD, there would have been no time for the night clerk to have obtained the address, filled out the ASD, and made sure the pkg made the plane (1930 pull) so that it would make service on Monday. I made both of my phone calls while sitting at the drop box waiting for the pickup time (1730). As it turns out, her husband was home, called her with my message, she then called the center with the address, the OMS sent me an ODS, I filled out the ASD and the pkg will make service. I then ran in to her while making my Staples pickup and she thanked me for going the extra step to help her out. Up here we call that customer service.</p><p> </p><p>As for the rest of your post, if I can find any way to "work smarter, not harder" I will most certainly use it. Wouldn't you love to walk in to a multiple COD stop to see that the checks are all filled out and all you have to is get a signature and go? The customers who meet me on road is a win/win for both of us.</p><p> </p><p>Steve, I have no doubt that I do a good job.</p><p> </p><p>I think you should stick to being the court jester of Brown Cafe as that seems to be what you are best at. I know that whenever I see one of your posts I read it for comic relief.</p><p> </p><p>I do know that if I ever need financial advice that you are not the person to talk to.</p></blockquote><p></p>
[QUOTE="UpstateNYUPSer(Ret), post: 762026, member: 12570"] Steven, in the case of the blank NDA ASD, there would have been no time for the night clerk to have obtained the address, filled out the ASD, and made sure the pkg made the plane (1930 pull) so that it would make service on Monday. I made both of my phone calls while sitting at the drop box waiting for the pickup time (1730). As it turns out, her husband was home, called her with my message, she then called the center with the address, the OMS sent me an ODS, I filled out the ASD and the pkg will make service. I then ran in to her while making my Staples pickup and she thanked me for going the extra step to help her out. Up here we call that customer service. As for the rest of your post, if I can find any way to "work smarter, not harder" I will most certainly use it. Wouldn't you love to walk in to a multiple COD stop to see that the checks are all filled out and all you have to is get a signature and go? The customers who meet me on road is a win/win for both of us. Steve, I have no doubt that I do a good job. I think you should stick to being the court jester of Brown Cafe as that seems to be what you are best at. I know that whenever I see one of your posts I read it for comic relief. I do know that if I ever need financial advice that you are not the person to talk to. [/QUOTE]
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No more unscheduled pick ups ?
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