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Brown Cafe UPS Forum
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NSA has nothing on Big Brown
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<blockquote data-quote="HEFFERNAN" data-source="post: 1255187" data-attributes="member: 11315"><p>I've seen plenty of times where the driver gets brought in with a steward because of a customer complaint. They ask his/her story then investigate. Then they go out there and find tire tracks, damage, etc don't match the truck or in this case telematics, GPS.</p><p></p><p>Management would prefer to tell customer UPS didn't do it then blame a driver for it just because of a call. Plus the center manager and center would take a hit for an accident if it did happen.</p></blockquote><p></p>
[QUOTE="HEFFERNAN, post: 1255187, member: 11315"] I've seen plenty of times where the driver gets brought in with a steward because of a customer complaint. They ask his/her story then investigate. Then they go out there and find tire tracks, damage, etc don't match the truck or in this case telematics, GPS. Management would prefer to tell customer UPS didn't do it then blame a driver for it just because of a call. Plus the center manager and center would take a hit for an accident if it did happen. [/QUOTE]
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NSA has nothing on Big Brown
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