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The Competition
FedEx Discussions
Numbers or The Purple Promise?
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<blockquote data-quote="FedExer267" data-source="post: 787473" data-attributes="member: 18716"><p>High maintenance accounts my favorite. We all know everybody wants to be the first delivery and the last pick up of the day. I usually deliever when I pick up. Not many drivers want to drive across 4 or 5 zipcodes knocking off all the big accounts first. I have some customers that dont mind and some that ask if I can get there earlier, after explaning to them how big my route is they typically seem to understand. I usually tell them Ground has no commit time as long as we are there by the end of the business day.</p><p> You just cant make everyone happy but there are other options to any business. They either get use to it or they switch to someone else.</p></blockquote><p></p>
[QUOTE="FedExer267, post: 787473, member: 18716"] High maintenance accounts my favorite. We all know everybody wants to be the first delivery and the last pick up of the day. I usually deliever when I pick up. Not many drivers want to drive across 4 or 5 zipcodes knocking off all the big accounts first. I have some customers that dont mind and some that ask if I can get there earlier, after explaning to them how big my route is they typically seem to understand. I usually tell them Ground has no commit time as long as we are there by the end of the business day. You just cant make everyone happy but there are other options to any business. They either get use to it or they switch to someone else. [/QUOTE]
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