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Brown Cafe UPS Forum
UPS Discussions
Numbers -VS- Customers
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<blockquote data-quote="messUPS" data-source="post: 820968" data-attributes="member: 34155"><p>Why is it that the customers are the ones that are getting overlooked at UPS. I work in a small center surrounded by small towns. I know many business owners on other routes and they ask often why there packages were late the other day and is this going to happen more often? The way the drivers are getting overloaded and getting to these businesses at different times everyday is not making sense. Are numbers really going to matter when the customers are upset and looking elsewhere for service?</p></blockquote><p></p>
[QUOTE="messUPS, post: 820968, member: 34155"] Why is it that the customers are the ones that are getting overlooked at UPS. I work in a small center surrounded by small towns. I know many business owners on other routes and they ask often why there packages were late the other day and is this going to happen more often? The way the drivers are getting overloaded and getting to these businesses at different times everyday is not making sense. Are numbers really going to matter when the customers are upset and looking elsewhere for service? [/QUOTE]
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Numbers -VS- Customers
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