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Brown Cafe UPS Forum
UPS Discussions
Numbers -VS- Customers
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<blockquote data-quote="The Milkman" data-source="post: 821051" data-attributes="member: 22760"><p>I personaly care about service..I recently went to buy a handgun. I went to a few shops.There was one shop that the sales person (Small shop) spent alot of time with me answering all my questions about safety, ammo etc. etc. I went to 3 other shops and I did find the gun maybe 20 bucks cheaper just by looking in the display cases while salespeople did not approach me or ignorned me because I was obviously a 1st time buyer and they were concerned more about the regulars or so called people who knew what they wanted or needed when they walked in the door. Spending over $600 I wanted to make sure the gun was a right fit for me and what I was going to use it for. So I paid a little more from the small shop</p><p> </p><p>I would rather pay more for Great Service at a restaurant vs. lousy service for the same thing. That's what UPS has, a service. No product to sell just service and if someone else can give you better service vs. a dollar or two, most will want better service. Ever have a lousy waiter or waitress....You can tell from past experience. same goes for auto repair shops etc.. Just my 2 cents<img src="/community/styles/default/xenforo/smilies/FeltTip/peaceful.png" class="smilie" loading="lazy" alt=":peaceful:" title="Peaceful :peaceful:" data-shortname=":peaceful:" /></p></blockquote><p></p>
[QUOTE="The Milkman, post: 821051, member: 22760"] I personaly care about service..I recently went to buy a handgun. I went to a few shops.There was one shop that the sales person (Small shop) spent alot of time with me answering all my questions about safety, ammo etc. etc. I went to 3 other shops and I did find the gun maybe 20 bucks cheaper just by looking in the display cases while salespeople did not approach me or ignorned me because I was obviously a 1st time buyer and they were concerned more about the regulars or so called people who knew what they wanted or needed when they walked in the door. Spending over $600 I wanted to make sure the gun was a right fit for me and what I was going to use it for. So I paid a little more from the small shop I would rather pay more for Great Service at a restaurant vs. lousy service for the same thing. That's what UPS has, a service. No product to sell just service and if someone else can give you better service vs. a dollar or two, most will want better service. Ever have a lousy waiter or waitress....You can tell from past experience. same goes for auto repair shops etc.. Just my 2 cents:peaceful: [/QUOTE]
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