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<blockquote data-quote="Ms.PacMan" data-source="post: 2834612" data-attributes="member: 4656"><p>I have a p/u just like this. They probably don't realize there is an OCA charge, so tell them. Do it carefully though, because you don't want to sound like a lazy ass but rather someone concerned about their finances.</p><p></p><p>Now they shove an office chair at me, give me a bottle of water and beg me to stay 5 min. I tell them 5 actual minutes and then take the water and go sort the truck.</p><p></p><p>Old driver advise....act like you are their employee/co-worker, not a UPS employee. Most drivers do this and it's why customers love us.</p></blockquote><p></p>
[QUOTE="Ms.PacMan, post: 2834612, member: 4656"] I have a p/u just like this. They probably don't realize there is an OCA charge, so tell them. Do it carefully though, because you don't want to sound like a lazy ass but rather someone concerned about their finances. Now they shove an office chair at me, give me a bottle of water and beg me to stay 5 min. I tell them 5 actual minutes and then take the water and go sort the truck. Old driver advise....act like you are their employee/co-worker, not a UPS employee. Most drivers do this and it's why customers love us. [/QUOTE]
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