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Ok...so were going under...
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<blockquote data-quote="vantexan" data-source="post: 1144569" data-attributes="member: 24302"><p>This illustrates the difference in culture between the two opco's. You've been very sure that you and your guys could step in and do anything the Express couriers do but truth is we've always taken care of our better shippers. We don't treat them like everyone else and for the revenue they bring they deserve more consideration. For what you wrote above alone management will never turn pickups over to contractors, even if they could legally. Or they will and realize their error. We exist to serve the customers, not the other way around. Yes, there are limits and Sales makes that clear in setting up a regular. But we bend as much as we can without breaking to keep them happy.</p></blockquote><p></p>
[QUOTE="vantexan, post: 1144569, member: 24302"] This illustrates the difference in culture between the two opco's. You've been very sure that you and your guys could step in and do anything the Express couriers do but truth is we've always taken care of our better shippers. We don't treat them like everyone else and for the revenue they bring they deserve more consideration. For what you wrote above alone management will never turn pickups over to contractors, even if they could legally. Or they will and realize their error. We exist to serve the customers, not the other way around. Yes, there are limits and Sales makes that clear in setting up a regular. But we bend as much as we can without breaking to keep them happy. [/QUOTE]
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