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Brown Cafe UPS Forum
UPS Discussions
On-Call Pickups - Up or Down
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<blockquote data-quote="DS" data-source="post: 667369" data-attributes="member: 556"><p>We get lots of oncalls up here.The first day it was implemented there was a lot of missed pickups because customers gave up after being put on hold for forever.Customers were complaining that even for collect shipments,they are now being charged $2.Some were so confused they just called purolator instead.</p><p>I told the ones that were having problems to just tape a piece of paper on thier door by 15:15 pm with UPS written on it and I'll pop in and grab it,like the olden days.I'm sure after they get used to it they will be ok with it.</p></blockquote><p></p>
[QUOTE="DS, post: 667369, member: 556"] We get lots of oncalls up here.The first day it was implemented there was a lot of missed pickups because customers gave up after being put on hold for forever.Customers were complaining that even for collect shipments,they are now being charged $2.Some were so confused they just called purolator instead. I told the ones that were having problems to just tape a piece of paper on thier door by 15:15 pm with UPS written on it and I'll pop in and grab it,like the olden days.I'm sure after they get used to it they will be ok with it. [/QUOTE]
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On-Call Pickups - Up or Down
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