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Brown Cafe UPS Forum
UPS Discussions
On-Call Pickups - Up or Down
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<blockquote data-quote="Brown287" data-source="post: 668907" data-attributes="member: 14940"><p>My attitude is that if my customers call me and ask if Ill be by sometime today, and the answer is yes then I pick their package up, if no then I'll be by tomorrow or they will take it to a letter box or The UPS store. These charges are not for the daily shipper in my eye but the once in a blue moon customer. We provide a service that has a tangible value attached to it, if our customers want the service then depending on the level of inconvenience they will need to compensate us for it. Its business after all and if these customers truly understand a business then they will agree, if not then they can go and also pay a pick up fee from the USPS or FDX. Also I would also like to focus in on the fact that we now offer varying levels of pick up service that can better meet our customers needs. At least thats how it looks, its actually a brilliantly orchestrated maneuver by UPS to make each day even moor profitable at UPS.</p></blockquote><p></p>
[QUOTE="Brown287, post: 668907, member: 14940"] My attitude is that if my customers call me and ask if Ill be by sometime today, and the answer is yes then I pick their package up, if no then I'll be by tomorrow or they will take it to a letter box or The UPS store. These charges are not for the daily shipper in my eye but the once in a blue moon customer. We provide a service that has a tangible value attached to it, if our customers want the service then depending on the level of inconvenience they will need to compensate us for it. Its business after all and if these customers truly understand a business then they will agree, if not then they can go and also pay a pick up fee from the USPS or FDX. Also I would also like to focus in on the fact that we now offer varying levels of pick up service that can better meet our customers needs. At least thats how it looks, its actually a brilliantly orchestrated maneuver by UPS to make each day even moor profitable at UPS. [/QUOTE]
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