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UPS Discussions
On-Call Pickups - Up or Down
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<blockquote data-quote="scm1" data-source="post: 669588" data-attributes="member: 27468"><p>All UPS customers with daily pickup service (regardless of volume) will continue to receive <u>free</u> air on-call pickups. The big change is that UPS will now limit those free air on-call pickups to one per day, 5 days a week... also the pickups will only be free when the pickup is at the customer's normal daily pickup location. </p><p></p><p>Customers using the new Smart Pickup service are also entitled to one free air on-call pickup per day 5 days a week. And customers using the new Scheduled Days per Week service get one free air on-call pickup per day for each scheduled day.</p><p></p><p>The changes ensure that UPS continues to offer a complimentary "call-back" service to scheduled pickup customers who have the occasional urgent air package after their normal pickup... But at the same time, UPS will no longer get robbed by daily pickup accounts who schedule on-call pickups 2 or 3 times a day, or those who have their people scheduling pickups all over the country under the one parent account.</p></blockquote><p></p>
[QUOTE="scm1, post: 669588, member: 27468"] All UPS customers with daily pickup service (regardless of volume) will continue to receive [U]free[/U] air on-call pickups. The big change is that UPS will now limit those free air on-call pickups to one per day, 5 days a week... also the pickups will only be free when the pickup is at the customer's normal daily pickup location. Customers using the new Smart Pickup service are also entitled to one free air on-call pickup per day 5 days a week. And customers using the new Scheduled Days per Week service get one free air on-call pickup per day for each scheduled day. The changes ensure that UPS continues to offer a complimentary "call-back" service to scheduled pickup customers who have the occasional urgent air package after their normal pickup... But at the same time, UPS will no longer get robbed by daily pickup accounts who schedule on-call pickups 2 or 3 times a day, or those who have their people scheduling pickups all over the country under the one parent account. [/QUOTE]
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On-Call Pickups - Up or Down
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