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<blockquote data-quote="diesel96" data-source="post: 202480" data-attributes="member: 9859"><p><em>For those of you wondering why all the negative feed back on submitting leads is all about<img src="/community/styles/default/xenforo/smilies/frown.png" class="smilie" loading="lazy" alt=":(" title="Frown :(" data-shortname=":(" />besides creating extra work on your route):Here's my analogy:</em></p><p> </p><p><em>Salesguy starts a thread in Brown Cafe about handing in lead cards,Now he's nowhere to be found to answer the negative critizism about Sales Rep's not following up driver's leads.</em></p><p><em>It's kind of like the real world,Driver submits lead,Sales Rep no where to be found.(or slow in their response)</em></p><p> </p><p><em>I don't think ALL Sales Rep are to blame here,their customer base way exceeds their abilility and availibility to communicate with their customers.I know its important to drum up NEW Accounts,but maintaining and communicating the one's we already have and giving them incentives to stay with us is just as crucial.</em></p><p> </p><p><em>But it's the UPS way to dole out to Drivers and even Sales Reps un-attainable workloads </em>and expectatations.Sometimes trying to be more efficient than nesseccesary for the almighty profit$ is overkill and you know who suffers here?(besides the drivers,customer service reps and ALL hourly employees)</p><p>The CUSTOMER,yes remember them Mr. Askew?</p><p> </p><p>So if your out there SALESGUY,come out and defend yourself from all this negativity.An hourly(such as myself) should'nt have to do it for you.Let your bosses know how you feel.Don't worry were all off the clock here,they won't bite.</p><p>And don't forget about the customers you already have!</p></blockquote><p></p>
[QUOTE="diesel96, post: 202480, member: 9859"] [I]For those of you wondering why all the negative feed back on submitting leads is all about:(besides creating extra work on your route):Here's my analogy:[/I] [I]Salesguy starts a thread in Brown Cafe about handing in lead cards,Now he's nowhere to be found to answer the negative critizism about Sales Rep's not following up driver's leads.[/I] [I]It's kind of like the real world,Driver submits lead,Sales Rep no where to be found.(or slow in their response)[/I] [I]I don't think ALL Sales Rep are to blame here,their customer base way exceeds their abilility and availibility to communicate with their customers.I know its important to drum up NEW Accounts,but maintaining and communicating the one's we already have and giving them incentives to stay with us is just as crucial.[/I] [I]But it's the UPS way to dole out to Drivers and even Sales Reps un-attainable workloads [/I]and expectatations.Sometimes trying to be more efficient than nesseccesary for the almighty profit$ is overkill and you know who suffers here?(besides the drivers,customer service reps and ALL hourly employees) The CUSTOMER,yes remember them Mr. Askew? So if your out there SALESGUY,come out and defend yourself from all this negativity.An hourly(such as myself) should'nt have to do it for you.Let your bosses know how you feel.Don't worry were all off the clock here,they won't bite. And don't forget about the customers you already have! [/QUOTE]
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