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One of the reasons we lose customers
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<blockquote data-quote="705red" data-source="post: 325447" data-attributes="member: 5229"><p>Also in my hub, we were sent an ods telling us to sheet them ni1 and give to the clerk. I replyed that i have a problem doing that and it was unfair to the customer. My response back was i dont have the authority to determine if the package is damaged only a clerk can. Im suppose to find us new customers, deliver 300 plus packages pick up another 200 for roughly a total of 180 stops per day drive 70 plus miles all of this is in my authority, but if i see a box destroyed and broken glass falling out of it im not smart enough to determine if its damaged?</p><p> </p><p>Put it in writing for me or i will continue to sheet as damsged as i was trained!</p></blockquote><p></p>
[QUOTE="705red, post: 325447, member: 5229"] Also in my hub, we were sent an ods telling us to sheet them ni1 and give to the clerk. I replyed that i have a problem doing that and it was unfair to the customer. My response back was i dont have the authority to determine if the package is damaged only a clerk can. Im suppose to find us new customers, deliver 300 plus packages pick up another 200 for roughly a total of 180 stops per day drive 70 plus miles all of this is in my authority, but if i see a box destroyed and broken glass falling out of it im not smart enough to determine if its damaged? Put it in writing for me or i will continue to sheet as damsged as i was trained! [/QUOTE]
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One of the reasons we lose customers
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