Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
Brown Cafe UPS Forum
The Latest UPS Headlines
Online Shoppers Want Predictability More Than Speed, UPS Capital Says
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="cheryl" data-source="post: 5225803" data-attributes="member: 1"><p><h3><a href="https://www.supplychainbrain.com/articles/34830-online-shoppers-want-predictability-more-than-speed-ups-says" target="_blank">Online Shoppers Want Predictability More Than Speed, UPS Capital Says - Supply Chain Brain</a></h3><p>See it, buy it, when do I get it?</p><p></p><p>We’re all familiar with consumers’ need for speedy delivery, as companies like DoorDash Inc., Uber Technologies Inc., Gorillas Technologies GmbH and others vie to ship items to customers in record time. (For many, it’s still a <a href="https://www.bloomberg.com/news/articles/2022-03-29/doordash-weighs-speed-versus-profits-in-tight-delivery-race" target="_blank">money-losing</a> venture.)</p><p></p><p>But new research shows shoppers are looking for something else in their delivery options: a more customized experience.</p><p></p><p>Nearly 70% of consumers are willing to pay for services that would provide enhanced personalization, according to a <a href="https://upscapital.com/wp-content/themes/upscapital/assets/uploads/Personalized-Shipping-WhitePaper.pdf" target="_blank">report</a> from UPS Capital. These services include allowing shoppers to dictate arrival timelines, track packages in real-time, purchase insurance to ensure packages arrive safely and more. They’re also worried about missing and damaged packages, and they’re seeking more control and choices when it comes to the post-purchase experience.</p></blockquote><p></p>
[QUOTE="cheryl, post: 5225803, member: 1"] [HEADING=2][URL='https://www.supplychainbrain.com/articles/34830-online-shoppers-want-predictability-more-than-speed-ups-says']Online Shoppers Want Predictability More Than Speed, UPS Capital Says - Supply Chain Brain[/URL][/HEADING] See it, buy it, when do I get it? We’re all familiar with consumers’ need for speedy delivery, as companies like DoorDash Inc., Uber Technologies Inc., Gorillas Technologies GmbH and others vie to ship items to customers in record time. (For many, it’s still a [URL='https://www.bloomberg.com/news/articles/2022-03-29/doordash-weighs-speed-versus-profits-in-tight-delivery-race']money-losing[/URL] venture.) But new research shows shoppers are looking for something else in their delivery options: a more customized experience. Nearly 70% of consumers are willing to pay for services that would provide enhanced personalization, according to a [URL='https://upscapital.com/wp-content/themes/upscapital/assets/uploads/Personalized-Shipping-WhitePaper.pdf']report[/URL] from UPS Capital. These services include allowing shoppers to dictate arrival timelines, track packages in real-time, purchase insurance to ensure packages arrive safely and more. They’re also worried about missing and damaged packages, and they’re seeking more control and choices when it comes to the post-purchase experience. [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
Brown Cafe UPS Forum
The Latest UPS Headlines
Online Shoppers Want Predictability More Than Speed, UPS Capital Says
Top