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<blockquote data-quote="Deeohem" data-source="post: 285520" data-attributes="member: 5860"><p>You mean the docs where each section the last instruction is "type EXIT and hit enter to close the command window" and the first instruction of the next section is "Open a command prompt by double-clicking on the command prompt icon located on the desktop"? <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":-)" title="Smile :-)" loading="lazy" data-shortname=":-)" /></p><p></p><p>I do feel for the tech writers up there at DS though. At one time I was told there were only a few of them, which was a surprise considering how MUCH documentation does get written for the various applications. Their workload must be enormous. And they get stuck having to walk a fine line. If they are detailed enough to provide explicit instructions down to the keystroke for mapping a network drive, then techs start to wonder how dumb they think we are. On the other hand, if they skip the part thats 'obvious', then they'll get complaints that they aren't being detailed enough. They end up either oversimplifying their docs or making them too complicated. </p><p></p><p>DS writing docs is important so that the guy who remembers installing NetWare off of floppies does things the same, UPS, way as the 22 year old PT sup who never saw a command prompt. </p><p></p><p>Doesn't excuse a guy not double-checking a link though.</p></blockquote><p></p>
[QUOTE="Deeohem, post: 285520, member: 5860"] You mean the docs where each section the last instruction is "type EXIT and hit enter to close the command window" and the first instruction of the next section is "Open a command prompt by double-clicking on the command prompt icon located on the desktop"? (: I do feel for the tech writers up there at DS though. At one time I was told there were only a few of them, which was a surprise considering how MUCH documentation does get written for the various applications. Their workload must be enormous. And they get stuck having to walk a fine line. If they are detailed enough to provide explicit instructions down to the keystroke for mapping a network drive, then techs start to wonder how dumb they think we are. On the other hand, if they skip the part thats 'obvious', then they'll get complaints that they aren't being detailed enough. They end up either oversimplifying their docs or making them too complicated. DS writing docs is important so that the guy who remembers installing NetWare off of floppies does things the same, UPS, way as the 22 year old PT sup who never saw a command prompt. Doesn't excuse a guy not double-checking a link though. [/QUOTE]
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