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<blockquote data-quote="SeniorGeek" data-source="post: 287314" data-attributes="member: 4823"><p>So, do we now know who to blame for docs that are revised without updating the Revision leaf of the doc? (Don't they teach Technical Writers about version control any more?)</p><p> </p><p>Do we now know who to blame for docs that have not been tested with the accompanying build CDs?</p><p> </p><p>Does that picture on DS's website even qualify as hidden? I think a lot of Techs found it (while searching for any sort of info that might be useful in the field).</p><p> </p><p>As others have pointed out, the process of building a workstation became easy - as it should be. Straightforward, standardized, simple builds make for easier support and faster recovery in the field. </p><p> </p><p>TSG in the District I was in would rework the documents to match the actual build or install process, make them more concise (get rid of screen shots for "Click Next", eliminate closing a CMD window and immediately opening a CMD window, etc.) and add any District-specific reference info. </p><p> </p><p>If TSG's job were limited to following written instructions to build workstations and install software, it would be awfully boring.</p></blockquote><p></p>
[QUOTE="SeniorGeek, post: 287314, member: 4823"] So, do we now know who to blame for docs that are revised without updating the Revision leaf of the doc? (Don't they teach Technical Writers about version control any more?) Do we now know who to blame for docs that have not been tested with the accompanying build CDs? Does that picture on DS's website even qualify as hidden? I think a lot of Techs found it (while searching for any sort of info that might be useful in the field). As others have pointed out, the process of building a workstation became easy - as it should be. Straightforward, standardized, simple builds make for easier support and faster recovery in the field. TSG in the District I was in would rework the documents to match the actual build or install process, make them more concise (get rid of screen shots for "Click Next", eliminate closing a CMD window and immediately opening a CMD window, etc.) and add any District-specific reference info. If TSG's job were limited to following written instructions to build workstations and install software, it would be awfully boring. [/QUOTE]
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