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<blockquote data-quote="thelorax" data-source="post: 219808" data-attributes="member: 10305"><p>I guess you would need to define open package...</p><p> </p><p>I am not talking about damaged packages or content checks... those are another matter for the clerk to handle and/or the damage cage to handle. Besides when we send them down there they usually just end up back on the line with tape all over the fricken place... how is that going to improve the customers perception of package handling??? Are the clerks supposed to be repacking everything in shiny new boxes?</p><p> </p><p>In our center we write a check mark with the letter "d" or "c" to deliniate damage or contents. Writing damage on the side of a package does not accurately describe the problem... loaders are neither trained nor do they have the time to determine damage or contents...not to mention the problem for drivers when they go to deliver a package with "damage" written on it.</p><p> </p><p>It's really funny to think about a loader checking a package for a contents list and such when the package never even fully opened, plus lovinginly re-packing everything, all the while 40 tires need to come off the belt for Costco... </p><p> </p><p>When we say open packages, generally they just need to be properly taped. Like I said the loaders are loading more packages per hour than ever and they have a higher degree of accountablity for those packages than ever. Like way before you come to the package car, you know at 3:45 in the morning... they are signing for misloads and being told they will be"disiplined." </p><p> </p><p>Opened packages may have been poorly taped or may have tape that has been sliced or may have boxes that look damaged but infact were recycled for the umpteenth time by the shipper and shipped that way. Many times the tape will give if you are handling a package literally as you are carrying to it's shelf in the package car. Some of the boxes have almost a static charge that repels the tape...</p><p> </p><p>Bottom line for me is I like it when there is a little more <strong><u>solidarity</u></strong> between loaders and drivers... a mutual appreciation for the contraints and a mutally acceptable solution. Sending every "open" package to damage is not what I think would be most efficient. I see the carts piled there for the clerk from my position on the belt and she has her hands full... plus sending it back down is actually more work for the loader... taking it off the belt, determining position on the shelf, etc., etc.</p><p> </p><p>For my perspective, readily availble tape guns and an effort on everone's part to tape up packages where needed is the best solution.</p></blockquote><p></p>
[QUOTE="thelorax, post: 219808, member: 10305"] I guess you would need to define open package... I am not talking about damaged packages or content checks... those are another matter for the clerk to handle and/or the damage cage to handle. Besides when we send them down there they usually just end up back on the line with tape all over the fricken place... how is that going to improve the customers perception of package handling??? Are the clerks supposed to be repacking everything in shiny new boxes? In our center we write a check mark with the letter "d" or "c" to deliniate damage or contents. Writing damage on the side of a package does not accurately describe the problem... loaders are neither trained nor do they have the time to determine damage or contents...not to mention the problem for drivers when they go to deliver a package with "damage" written on it. It's really funny to think about a loader checking a package for a contents list and such when the package never even fully opened, plus lovinginly re-packing everything, all the while 40 tires need to come off the belt for Costco... When we say open packages, generally they just need to be properly taped. Like I said the loaders are loading more packages per hour than ever and they have a higher degree of accountablity for those packages than ever. Like way before you come to the package car, you know at 3:45 in the morning... they are signing for misloads and being told they will be"disiplined." Opened packages may have been poorly taped or may have tape that has been sliced or may have boxes that look damaged but infact were recycled for the umpteenth time by the shipper and shipped that way. Many times the tape will give if you are handling a package literally as you are carrying to it's shelf in the package car. Some of the boxes have almost a static charge that repels the tape... Bottom line for me is I like it when there is a little more [B][U]solidarity[/U][/B] between loaders and drivers... a mutual appreciation for the contraints and a mutally acceptable solution. Sending every "open" package to damage is not what I think would be most efficient. I see the carts piled there for the clerk from my position on the belt and she has her hands full... plus sending it back down is actually more work for the loader... taking it off the belt, determining position on the shelf, etc., etc. For my perspective, readily availble tape guns and an effort on everone's part to tape up packages where needed is the best solution. [/QUOTE]
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