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Message: <blockquote data-quote="Griff" data-source="post: 1327596" data-attributes="member: 7111">It's called justifying their existence. If they print out enough papers with numbers and sling enough warning letters around the executives down in Atlanta might allow them to stay for another year for less pay and more responsibility. Operations management will be reduced ten fold eventually, all the technology is to replace their jobs not ours. They can pay some Indian in Pakistan $6/hr to do OJS rides on a whole center all day. Think about just how useless they are now, they make zero real decisions, they are glorified conference call operators. They are going bye bye! There will be 1 manager/sup in a center eventually, regardless of its size.Sent using BrownCafe App</blockquote>