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<blockquote data-quote="PiedmontSteward" data-source="post: 1543636" data-attributes="member: 42270"><p>The methodology you described is the best way to go about handling grievances. I've been "taught" similar things but (unfortunately) rarely see them in practice. </p><p></p><p>Having the grievant in the room can be a real eye opener as to how the process works, why it takes so long to pan out, and really can cut down on accusations of deal making and horse trading when things don't go their way. More importantly, it empowers the member and educates them. BA's and Stewards can't be everywhere and a knowledgeable rank and filer is worth his or her weight in gold.</p></blockquote><p></p>
[QUOTE="PiedmontSteward, post: 1543636, member: 42270"] The methodology you described is the best way to go about handling grievances. I've been "taught" similar things but (unfortunately) rarely see them in practice. Having the grievant in the room can be a real eye opener as to how the process works, why it takes so long to pan out, and really can cut down on accusations of deal making and horse trading when things don't go their way. More importantly, it empowers the member and educates them. BA's and Stewards can't be everywhere and a knowledgeable rank and filer is worth his or her weight in gold. [/QUOTE]
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