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<blockquote data-quote="JL 0513" data-source="post: 1644758" data-attributes="member: 50088"><p>It's curious that UPS would invest a billion dollars on this program and not fully educate drivers on all the fundamentals of how it works and how to make it successful. During implementation they ride with you once or twice but the ride has little to do with the technical aspects of it.</p><p></p><p>I can't get into everything but I'll try to point out a few basics about running it successfully.</p><p></p><p>It's about timing. Meeting the planned ETA's is imperative. These are listed on your plan on the Orion computers. A tip is taking pics of the screen with your phone so that you can compare your timing during the day. If you are a flexible person willing to work with the program, you will often need to adjust your lunch and breaks accordingly. I know many people won't. If you are running a half hour behind, which will be often, take a half hour lunch instead of an hour.</p><p></p><p>The importance of timing should be obvious. Orion sets you up for you pick up run. If you don't make your p/u break points exactly as planned, it won't make sense and there goes your mileage. Again, this planned order is on the computer, and unfortunately, not your DIAD. UPS would be well served to implement these details on the DIAD, such as listing p/u's within the EDD list.</p><p></p><p>Without having the plan available to drivers during the day, drivers are blind to Orion's logic. This is why it often seems to not make sense. An unplanned break to make a p/u on time because you are behind results in the next delivery stop not making any sense.</p><p></p><p>The more p/u's your route has, the more complicated it gets. It's likely that Orion will sprinkle delivery stops along your pick up path. It's hard to know exactly what it's doing without constantly looking at the picture you took of the solution. And of course this needs a fix. A driver shouldn't have to go through this process of taking photos of the plan in the morning to make it work. It should all be built into the DIAD, even indicating how behind or ahead you are. That may aggravate some drivers but it is important to making this work.</p><p></p><p>Remember that any adjustments you make to your delivery order changes everything. You must make any changes maintain your planned ETA for later. You may decide to shuffle two particular neighborhoods but you need to make sure you end up where you're supposed to on time without increasing miles.</p><p></p><p>We've talked endlessly about Orion but it seems we haven't dove into some of the stuff above. Just some food for thought. Not trying to be an Orion defender but it can work even if it makes some weird decisions. Some days more than others.</p></blockquote><p></p>
[QUOTE="JL 0513, post: 1644758, member: 50088"] It's curious that UPS would invest a billion dollars on this program and not fully educate drivers on all the fundamentals of how it works and how to make it successful. During implementation they ride with you once or twice but the ride has little to do with the technical aspects of it. I can't get into everything but I'll try to point out a few basics about running it successfully. It's about timing. Meeting the planned ETA's is imperative. These are listed on your plan on the Orion computers. A tip is taking pics of the screen with your phone so that you can compare your timing during the day. If you are a flexible person willing to work with the program, you will often need to adjust your lunch and breaks accordingly. I know many people won't. If you are running a half hour behind, which will be often, take a half hour lunch instead of an hour. The importance of timing should be obvious. Orion sets you up for you pick up run. If you don't make your p/u break points exactly as planned, it won't make sense and there goes your mileage. Again, this planned order is on the computer, and unfortunately, not your DIAD. UPS would be well served to implement these details on the DIAD, such as listing p/u's within the EDD list. Without having the plan available to drivers during the day, drivers are blind to Orion's logic. This is why it often seems to not make sense. An unplanned break to make a p/u on time because you are behind results in the next delivery stop not making any sense. The more p/u's your route has, the more complicated it gets. It's likely that Orion will sprinkle delivery stops along your pick up path. It's hard to know exactly what it's doing without constantly looking at the picture you took of the solution. And of course this needs a fix. A driver shouldn't have to go through this process of taking photos of the plan in the morning to make it work. It should all be built into the DIAD, even indicating how behind or ahead you are. That may aggravate some drivers but it is important to making this work. Remember that any adjustments you make to your delivery order changes everything. You must make any changes maintain your planned ETA for later. You may decide to shuffle two particular neighborhoods but you need to make sure you end up where you're supposed to on time without increasing miles. We've talked endlessly about Orion but it seems we haven't dove into some of the stuff above. Just some food for thought. Not trying to be an Orion defender but it can work even if it makes some weird decisions. Some days more than others. [/QUOTE]
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