O'Toole demands refunds for N.J. customers whose Christmas packages were delayed - NJ.com
It's not enough that Amazon has promised customers impacted by late deliveries from United Parcel Service and FedEX $20 gift cards and refunds on shipping charges, said State Sen. Kevin O'Toole (R-Bergen).
This morning the senator sent letters to the New Jersey Division of Consumer Affairs, FedEx and UPS explaining why he thinks each of the carriers should step up to refund shipping charges on packages that were unexpectedly delayed ahead of Christmas.
It's not enough that Amazon has promised customers impacted by late deliveries from United Parcel Service and FedEX $20 gift cards and refunds on shipping charges, said State Sen. Kevin O'Toole (R-Bergen).
This morning the senator sent letters to the New Jersey Division of Consumer Affairs, FedEx and UPS explaining why he thinks each of the carriers should step up to refund shipping charges on packages that were unexpectedly delayed ahead of Christmas.