Out of Control Stations?

Discussion in 'FedEx Discussions' started by MrFedEx, Jun 21, 2016.

  1. MrFedEx

    MrFedEx Engorged Member

    I had a Dispatcher bend my ear today about just how screwed-up his station was. Double-digits of new hires, couriers who have never been properly trained attempting to train said newbies, managers who don't even know the names of their couriers because they come and go so quickly. Many missed and/or late pickups, and numerous ramp shuttles driven by people who don't even know how to get there. Pretty amazing.

    I hear pretty much the same thing from every station I hit, and it just continues to get worse daily.

    Anyone else care to share how operations are going at their location?

    MAKAVELI Well-Known Member

    My station has been f*** up for years. The turnover and lack of good management is only making it worse. Pretty much what that dispatcher told you.
  3. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    It's a good thing for your guys that the profitable opco seems to be doing just fine.
  4. McFeely

    McFeely Huge Member

    Our station has actually gotten a bit better in the last 12 months or so. I don't think we've even had a new hire in the last 6 months. About 2 years ago, I had heard our station was in the top 10 (maybe even top 5?) of turnover in all Express stations.

    That being said, we lost a lot of great couriers in the last few years due to the payscale issues.
  5. BootsOnTarmac

    BootsOnTarmac Active Member

    I have a problem with hiring handlers without High school diplomas / GED at Express. Basic knowledge such as: following verbal and written directions, logging on to a computer for training, filling out a timecard, reading a schedule, etc., are crucial for running this business. FedEx dropped the ball on this one. Might be a good idea if Express offers tuition / education reimbursement for those who really want a GED to help them move up or move on in life.
  6. Operational needs

    Operational needs Non desistas. Non exieras.

    Express DOES offer tuition reimbursement unless it's been cut out recently.
  7. Operational needs

    Operational needs Non desistas. Non exieras.

    If you weren't on the other side of the country, I'd think you were talking about my station. My station is having yet another change up in mgmt. A courier who is sleeping with a mgr, and has been at FedEx less than a year, just became a manager, causing her girlfriend to have to go to another station. Another one transferred out. My mgr is getting ready to quit. That's just one of many things going on along with some things you talked about above. I think we've hired about 35(?) newbies since Jan 1. I don't bother to learn anyone's names unless I see them around for awhile. PT hires and cover drivers quickly move up to Mon-Fri days because of turnover.
  8. BootsOnTarmac

    BootsOnTarmac Active Member

    Yes, Express does offer tuition reimbursement, but I believe it is just for post high school / GED accredited education. I would like to see them offer the financial resources to those hires without the GED. I have worked with several new handlers that have great potential to move up in Express or move on, but are held back due to no GED. I have also worked with those that have no business working in this environment due to the lack of understanding what I stated previously. If a huge company like FedEx can't step up, then I will just smoke my pipe and dream until retirement.
  9. Star B

    Star B White Lightening

    Our station.... does pretty good. Turnover is low, seniority is high (most of them are just riding it out I'm sure), management does have 'flavor of the month syndrome' but that's only because its shoved down their throats by Memphis.

    Sure, we have the typical turnover of handlers... but most of them we get to know them for a few months before they move on.
  10. Cactus

    Cactus Just telling it like it is

    Yeah, we know. You're madly in love with FedEx Ground.
  11. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    I love the business model.
  12. Fred's Myth

    Fred's Myth Disaffected Philistine

    Maybe UPS will follow suit and YOU can become a Independent Business Owner.
  13. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    That is one of the options I am weighing for retirement.
  14. sandwich

    sandwich Active Member

    what's stopping you from doing that now
  15. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    Conflict of interest?
  16. bbsam

    bbsam Moderator Staff Member

    That would stop you in retirement as well, wouldn't it?
  17. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.


    Of course, if I were an LLC.......
  18. Serf

    Serf Active Member

    I thought you were talking about my station!
  19. BigTex61

    BigTex61 Active Member

    It's just insane in Texas. That is all.
  20. fatboy33

    fatboy33 Member

    What is it that Brown is doing to keep their employees from leaving?