Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
Brown Cafe UPS Forum
The Latest UPS Headlines
Overpromising And Underdelivering, UPS Fails Logistics -- And Communications
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="cheryl" data-source="post: 1244444" data-attributes="member: 1"><p><a href="http://www.forbes.com/sites/davidshaywitz/2013/12/25/ups-logistics-and-communications-fail-offers-holiday-lesson-in-how-not-to-run-a-business/" target="_blank"><strong>Overpromising And Underdelivering, UPS Fails Logistics -- And Communications - Forbes</strong></a></p><p></p><p>Thousands of Americans awoke this morning to a somewhat diminished Christmas, thanks to an epic fail by package handler UPS, which announced yesterday that – oops! — some packages slated for December 24 delivery would not be arriving until after the holiday. Sorry ‘bout that.</p><p></p><p>While the delivery of gifts may not be the essence of Christmas, it is the essence of the package delivery business – especially a business like UPS that has relentlessly touted its expertise in logistics – see this 2010 ad (entitled “we [heart] logistics”) in which the classic “That’s Amore” has been rewritten, “That’s Logistics.”</p><p></p><p>Yet, UPS failed logistics – miserably — offering up the measly explanation, “demand was higher than forecast.” Isn’t getting this right on arguably the most important deadline of the year pretty much the essence of logistics?</p></blockquote><p></p>
[QUOTE="cheryl, post: 1244444, member: 1"] [URL='http://www.forbes.com/sites/davidshaywitz/2013/12/25/ups-logistics-and-communications-fail-offers-holiday-lesson-in-how-not-to-run-a-business/'][B]Overpromising And Underdelivering, UPS Fails Logistics -- And Communications - Forbes[/B][/URL] Thousands of Americans awoke this morning to a somewhat diminished Christmas, thanks to an epic fail by package handler UPS, which announced yesterday that – oops! — some packages slated for December 24 delivery would not be arriving until after the holiday. Sorry ‘bout that. While the delivery of gifts may not be the essence of Christmas, it is the essence of the package delivery business – especially a business like UPS that has relentlessly touted its expertise in logistics – see this 2010 ad (entitled “we [heart] logistics”) in which the classic “That’s Amore” has been rewritten, “That’s Logistics.” Yet, UPS failed logistics – miserably — offering up the measly explanation, “demand was higher than forecast.” Isn’t getting this right on arguably the most important deadline of the year pretty much the essence of logistics? [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
Brown Cafe UPS Forum
The Latest UPS Headlines
Overpromising And Underdelivering, UPS Fails Logistics -- And Communications
Top