What time is your start time? Years back, we started 8:15 am. The pre-load was all wrapped. Now, it is 9:00 and the pre-load is still not done, airs still coming down. I can't blame them, their start time was pushed up too. Of course, starting up late means returning later as well, even thought were getting hassled about getting the pick ups in by 7. Part of the problem is, drivers skipping lunch or taking lunch later to get in on time. I swear, we are our own worst enemy!