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<blockquote data-quote="RolloTony Brown Town" data-source="post: 1591695" data-attributes="member: 42001"><p>I don't know what kind of facility you work in, but I started in a 40k hub. Production in the sort aisle is generally relied solely on the production of the unload. So long as you never have more sorters than unloaders you're starting off on the right foot.</p><p></p><p>In my experience, the best thing you can do as a sort aisle supervisor is to train your employees. Do they know their exceptions? </p><p>Do they understand that missorts hurt themselves as well as the building? Test them regularly and make sure they understand the importance. Work on safety and methods. Do they do their jobs properly? Hand to surface, bending at knees, etc? If you see them working unsafe, fix it immediately and explain the importance. You don't want to see them get hurt. Most people will respond if you're teaching for the right reasons. If You see a missort happen and can get to the package, get it and show them. It only hurts them to missort. If an employee is getting buried in packages, stop the flow of packages, let him get organized. If you're quick enough to divert flow without stopping the unloaded then do it. Sometimes it's a methods problem. Sometimes it's a bad pairing (fast unloader on a slower or newer sorter). When guys do well, encourage them to keep going. </p><p></p><p>I'm sure you knew some of this, and as you get better you'll be able to keep your internal belt running without ever turning it off. Just like there are mistakes made by your employees, there are mistakes throughout the operation. If internals come in labels down, ask a lead sup or your boss to follow up because it'll only benefit the whole building. </p><p></p><p>Production isn't easy to achieve at ups. Work on building quality relationships, proper training, and holding people accountable by teaching methods and building knowledge. Production will more or less achieve itself in a sort aisle once you've done all of that. Your boss CAN fire you if they feel you aren't getting it done. Most buildings don't fire sups because they need as much help as possible, but production standards aren't recognized by the union. You're a supervisor and can be held accountable. Paperwork sucks, but it shows your coordinator what you did. If you're unproductive and haven't finished your paperwork then what exactly did you do that day? That's the way you need to look at it.</p><p></p><p>Good luck rookie. We've all been where you've been. You'll be alright if you care enough.</p></blockquote><p></p>
[QUOTE="RolloTony Brown Town, post: 1591695, member: 42001"] I don't know what kind of facility you work in, but I started in a 40k hub. Production in the sort aisle is generally relied solely on the production of the unload. So long as you never have more sorters than unloaders you're starting off on the right foot. In my experience, the best thing you can do as a sort aisle supervisor is to train your employees. Do they know their exceptions? Do they understand that missorts hurt themselves as well as the building? Test them regularly and make sure they understand the importance. Work on safety and methods. Do they do their jobs properly? Hand to surface, bending at knees, etc? If you see them working unsafe, fix it immediately and explain the importance. You don't want to see them get hurt. Most people will respond if you're teaching for the right reasons. If You see a missort happen and can get to the package, get it and show them. It only hurts them to missort. If an employee is getting buried in packages, stop the flow of packages, let him get organized. If you're quick enough to divert flow without stopping the unloaded then do it. Sometimes it's a methods problem. Sometimes it's a bad pairing (fast unloader on a slower or newer sorter). When guys do well, encourage them to keep going. I'm sure you knew some of this, and as you get better you'll be able to keep your internal belt running without ever turning it off. Just like there are mistakes made by your employees, there are mistakes throughout the operation. If internals come in labels down, ask a lead sup or your boss to follow up because it'll only benefit the whole building. Production isn't easy to achieve at ups. Work on building quality relationships, proper training, and holding people accountable by teaching methods and building knowledge. Production will more or less achieve itself in a sort aisle once you've done all of that. Your boss CAN fire you if they feel you aren't getting it done. Most buildings don't fire sups because they need as much help as possible, but production standards aren't recognized by the union. You're a supervisor and can be held accountable. Paperwork sucks, but it shows your coordinator what you did. If you're unproductive and haven't finished your paperwork then what exactly did you do that day? That's the way you need to look at it. Good luck rookie. We've all been where you've been. You'll be alright if you care enough. [/QUOTE]
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