Has the PAS system solved anything? There just is no substitute for a driver's area knowledge. The implementation of the program goes hundreds of thousands of dollars over budget. Not to mention costs of stickers, computer upkeep, spa personnel, etc..Anyway the mom and pop business don't get serviced or get delivered and picked up very late. The system proves they don't matter to us. Loads change on a daily basis, changed by people who have never driven, managed, or are fresh out of college. A microcosm of what is wrong with this system is shown in this short story. The other day I saw a driver confront the PAS manager. 3 service providers were delivering on the same street. That street had 3 houses on it and was at best 50 yards long. The driver wanted to make his day more efficient because he had to drive 8 miles out of his way for this one particular delivery. He was told not to cause trouble. Managerial incompatence is guaranted overtime.