Based on what I've seen and heard over the last 2 weeks, I am revising my Peak, 2014 forecast from "disaster" to complete and utter meltdown. Here's why: 1. We continue to lose people, and not just new employees with marginal value. Experienced, competent, mid-range employees are leaving in large numbers. 2. System operations are bad and will continue to get worse. Late CTVs and aircraft every day are concrete evidence of a dysfunctional core. The ramps can't keep people either, and what's left isn't up to the task. 3. Management is also losing good people. The "brain drain" from this company is absolutely incredible, and who and what they are promoting to management positions is solid evidence that they're taking what they can get....not choosing from amongst qualified candidates. 4. We cannot handle the volume we have now. Add-in Peak volumes and the system will basically grind to an effective halt. When you get your first plane or CTV at 1300, what's the point? 5. Customers are figuring it out. They're tired of paying for service they aren't receiving, especially shippers who truly have time-sensitive products. When you charge big money for a service, customers have a right to excellent performance. They aren't getting it. 6. Upper management is simply rearranging the deck chairs on the Titanic. We all know what needs to be done to turn things around, and so do they, but they won't spend the money. Being cheap only goes so far. At this point, their unwillingness to improve working conditions is costing them millions vs. saving millions. They are too stupid to figure this out. There's more, but I don't want to drone-on. Bottom line: Total Meltdown.