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People SUCK!
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<blockquote data-quote="UpstateNYUPSer(Ret)" data-source="post: 346901" data-attributes="member: 12570"><p>I get frustrated when the center manager gives me a hard time for multiple delivery attempts that I make during the day, going back to try and redeliver a send again, as a report is generated daily showing this activity (I am number 1 in the bldg by a <u>wide</u> margin); yet, he doesn't see any problem when the OMS sends us messages asking us to go back and reattempt a delivery.</p><p> </p><p>I have had numerous requests to meet customers on the road and I always decline them as I have learned, over the years, that the customers are invariably late, change their mind, or for whatever reason leave you on the side of the road waiting for them to show up. I normally put my cell phone number on the info notice and then will reattempt after I have spoken to the consignee, which greatly reduces my send-agains. I will either go back to their address or will ask them to meet me at Dunkin Donuts during my break/lunch.</p></blockquote><p></p>
[QUOTE="UpstateNYUPSer(Ret), post: 346901, member: 12570"] I get frustrated when the center manager gives me a hard time for multiple delivery attempts that I make during the day, going back to try and redeliver a send again, as a report is generated daily showing this activity (I am number 1 in the bldg by a [U]wide[/U] margin); yet, he doesn't see any problem when the OMS sends us messages asking us to go back and reattempt a delivery. I have had numerous requests to meet customers on the road and I always decline them as I have learned, over the years, that the customers are invariably late, change their mind, or for whatever reason leave you on the side of the road waiting for them to show up. I normally put my cell phone number on the info notice and then will reattempt after I have spoken to the consignee, which greatly reduces my send-agains. I will either go back to their address or will ask them to meet me at Dunkin Donuts during my break/lunch. [/QUOTE]
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