I know this is very widespread, and there is ZERO reason you should be using any of your cell phone minutes (even if you have an Unlimited Plan) on behalf of FedEx. There are plenty of people who call customers, stay in touch with Dispatch etc. on their cell phones. STOP GIVING A FREE SUBSIDY to Rat Bastard Smith!! Make them call customers and never give your cell phone number to Dispatch or management. Be smart.