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pottery barn discount
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<blockquote data-quote="hoser" data-source="post: 156186" data-attributes="member: 6357"><p>Well, of course, to think that we're entitled to a discount of one of our client's is just insulting. We provide a service to them. Go to Asia where the customer is number one and nothing else. Then you learn what customer service really is.</p><p></p><p>PS: please, sell letters. An overnight letter makes more money than a 100 lb box of ball-bearings. That's why FX is dominating the express market.</p><p></p><p></p><p></p><p></p><p>Shipping discounts are not made to make profit, they're made as a benefit to employees. At FX, you get 90% off shipping, so you can overnight a letter to Qatar or somewhere for $10. Not made to make profit by any stretch of the imagination, you may as well fill up open space on the aircraft (resulting in an extra pound in weight), and have a happy employee that's proud of the product that they deliver (we'd be a bit prouder of our company if we could ship xmas presents to our family via ups for cheap)</p></blockquote><p></p>
[QUOTE="hoser, post: 156186, member: 6357"] Well, of course, to think that we're entitled to a discount of one of our client's is just insulting. We provide a service to them. Go to Asia where the customer is number one and nothing else. Then you learn what customer service really is. PS: please, sell letters. An overnight letter makes more money than a 100 lb box of ball-bearings. That's why FX is dominating the express market. Shipping discounts are not made to make profit, they're made as a benefit to employees. At FX, you get 90% off shipping, so you can overnight a letter to Qatar or somewhere for $10. Not made to make profit by any stretch of the imagination, you may as well fill up open space on the aircraft (resulting in an extra pound in weight), and have a happy employee that's proud of the product that they deliver (we'd be a bit prouder of our company if we could ship xmas presents to our family via ups for cheap) [/QUOTE]
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