Let's say you're the bomb at your station. They send you out with 125 stops, and you exceed SPH and goal. When Tom, the 50 year-old courier on a 5X8 route gets hurt and is out for a month, you crush his route by working through your lunch and speeding like a race car driver. In fact, you're done early, and help rescue other routes nearly every night. You are good. Your manager calls you into his office and tells you you are his "go to" guy. Man, things are good and they get even better when Tom will be out for 6 months and displaced. His route is now yours. Your manager gets you a brand-new van, and all the hours you want. Even though you've only been a courier for 3 years, he asks if you want to start taking on some management responsibilities and if you want to be a DG specialist. Of course, you say "yes"...more hours. At $16.27 per hour, you need all you can get. Everything is great until one day when a customer calls-in stating that they had a package mis-delivered at 1227. Of course, this is while you were on "lunch" in the PPad, but no big deal, right? It turns out that this package is medication, and the real recipient desperately needs it, so they start calling the Call Center. Eventually, it hits the Executive Desk, and your manager gets involved. Immediately, he knows that you've been delivering off the clock because your PPad says you were "on break" at 1227. But he says nothing when you get in, because you are a great courier, and your SPH and great attitude make him look good and help the station run more smoothly. All is well. A few weeks later, you're delivering through your lunch as usual, and you slightly rear-end a car at a stoplight. You were maybe going 3 mph, but the other driver is roliing around the front seat of their car in "agony". They tell you that the fire department and the police have been called. You notify dispatch by phone and they tell you to sit tight until your manager arrives. The manager comes, paperwork is exchanged, and the victim is taken by ambulance to the hospital. All is well, but you're kind of shaken-up. Because you're super dedicated, you tell your manager you'll finish the day. The next morning, you're asked to come into your manager's office. A strange person in a tie is there from Corporate Security and so is your local HR Rep and the senior manager. They ask for your explanation of the accident in a written statement, which you provide willingly. Once you're finished, the senior asks for your ID, your fuel card, and tells you you are suspended. This can't be happening. I'm the best there is, and management loves me. Over the next week, nobody will return your calls, and on Friday, you're asked to come to the station just after the AM sort goes down. You are informed you've been terminated for falsification, but that you can GFT the decision if you choose to do so. You've just lost your job, because you're never going to win if you were "off the clock" while delivering. I see this every day in my station, and management absolutely knows that a lot of people are doing it. They will immediately throw you under the bus to save their own ass and categorically deny any knowledge of the practice. They all know there is no way you could make the numbers you were making without cheating, but they don't care. Think about it next time you start taking smartphone pictures of those AWB's so you can make your numbers.