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<blockquote data-quote="browniehound" data-source="post: 461083" data-attributes="member: 4653">BrownIEman,I want to be on your side and agree with you.&nbsp; I really do, but I can&#039;t.&nbsp; The result of your 3-day ride proves an increase in production.&nbsp; Your post assumes the production gain will last for 365 days.&nbsp; I believe thats where you get the 6k/year figure.&nbsp;The problem with your logic is the driver will not work as fast as he did during 3-day ride the entire year.&nbsp; You get him to work faster (not more efficently) because you are up his rear-end all day.&nbsp; Once you&#039;re gone the driver will go back to his previous SPOHR and your 6K in savings is gone.&nbsp;Now, if the driver doesn&#039;t know the methods and you teach him for 3 days then maybe you will obtain a production gain that lasts many days. By this I mean you make him more efficent by following the methods not making him faster by whipping like a horse, lol.&nbsp;I use this anaology because you will get the production just by standing next to the driver.&nbsp;&nbsp; If you fix his methods then you will recieve a gain that lasts.&nbsp; Problem is most drivers know the methods better than you and the methods are not the problem.&nbsp;The problem is we are human and we must interact with the consignee.&nbsp; UPS gives us a specific time allowance for it.&nbsp; Its enough time if you want our customers to hate us.&nbsp; &nbsp;This tarnishes our image I believe.&nbsp; We have a reputation of rushing the customer for a signature or COD check and I think there is some truth to it.&nbsp;In our haste to make deliveries or obtain COD checks we come across as rude to the majority of the public.&nbsp;My question then becomes: who trained the driver?&nbsp; This person had 30 days and many days on-road with the employee.&nbsp; The methods need to be taught again for 3 days?&nbsp; &nbsp;Maybe the original supervisor failed in training the driver.&nbsp; If a new driver needs to be re-trained maybe the blame lies on the training sup.?</blockquote>

[QUOTE="browniehound, post: 461083, member: 4653"] BrownIEman, I want to be on your side and agree with you. I really do, but I can't. The result of your 3-day ride proves an increase in production. Your post assumes the production gain will last for 365 days. I believe thats where you get the 6k/year figure. The problem with your logic is the driver will not work as fast as he did during 3-day ride the entire year. You get him to work faster (not more efficently) because you are up his rear-end all day. Once you're gone the driver will go back to his previous SPOHR and your 6K in savings is gone. Now, if the driver doesn't know the methods and you teach him for 3 days then maybe you will obtain a production gain that lasts many days. By this I mean you make him more efficent by following the methods not making him faster by whipping like a horse, lol. I use this anaology because you will get the production just by standing next to the driver. If you fix his methods then you will recieve a gain that lasts. Problem is most drivers know the methods better than you and the methods are not the problem. The problem is we are human and we must interact with the consignee. UPS gives us a specific time allowance for it. Its enough time if you want our customers to hate us. This tarnishes our image I believe. We have a reputation of rushing the customer for a signature or COD check and I think there is some truth to it. In our haste to make deliveries or obtain COD checks we come across as rude to the majority of the public. My question then becomes: who trained the driver? This person had 30 days and many days on-road with the employee. The methods need to be taught again for 3 days? Maybe the original supervisor failed in training the driver. If a new driver needs to be re-trained maybe the blame lies on the training sup.? [/QUOTE]

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