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UPS Partners
Q1-2020 / MIP Status Update
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<blockquote data-quote="RetiredIE" data-source="post: 4615301" data-attributes="member: 38557"><p>I agree with you that it has failed. The implementation was not staffed anywhere near sufficiently. The training and support for the people using the software was and is completely lacking. Also, the underlying ORION algorithm expects reasonably consistent routes from day to day. 7 day delivery has fundamentally changed the problem ORION tries to solve. UPS will tweak the algorithm with every release, but they will never catch up. If it hasn't already morphed into a unusable mess, it will soon. </p><p></p><p>I have seen ORION work incredibly well in a well-staffed, well-trained environment where the routes were fairly consistent from day to day. Since those conditions no longer exist anywhere in UPS - I agree with you. ORION is a failure.</p></blockquote><p></p>
[QUOTE="RetiredIE, post: 4615301, member: 38557"] I agree with you that it has failed. The implementation was not staffed anywhere near sufficiently. The training and support for the people using the software was and is completely lacking. Also, the underlying ORION algorithm expects reasonably consistent routes from day to day. 7 day delivery has fundamentally changed the problem ORION tries to solve. UPS will tweak the algorithm with every release, but they will never catch up. If it hasn't already morphed into a unusable mess, it will soon. I have seen ORION work incredibly well in a well-staffed, well-trained environment where the routes were fairly consistent from day to day. Since those conditions no longer exist anywhere in UPS - I agree with you. ORION is a failure. [/QUOTE]
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