UPS_Customer
New Member
The last two items I've ordered from a retailer in MN give a tracking number (starting with a 1Z) but for 2-3 days now, all I get from UPS.com is the message:
"A label for this shipment has been created, but UPS does not yet have possession of this shipment. Once we receive the shipment, the tracking status will be updated.".
The retailer says it has been shipped but the postal service will be handling it and they don't offer tracking. In the past, when I've gotten tracking numbers, the progress is shown until it gets turned over to the USPS locally for actual delivery. Is this something new where UPS no longer provides ANY progress info for items to be turned over to USPS? The retailer has been very reliable in the past and I doubt the packages are just sitting in their warehouse with mailing labels affixed but that UPS hasn't picked up yet.
"A label for this shipment has been created, but UPS does not yet have possession of this shipment. Once we receive the shipment, the tracking status will be updated.".
The retailer says it has been shipped but the postal service will be handling it and they don't offer tracking. In the past, when I've gotten tracking numbers, the progress is shown until it gets turned over to the USPS locally for actual delivery. Is this something new where UPS no longer provides ANY progress info for items to be turned over to USPS? The retailer has been very reliable in the past and I doubt the packages are just sitting in their warehouse with mailing labels affixed but that UPS hasn't picked up yet.