Question regarding package handling

Discussion in 'UPS Discussions' started by Luddyf, Apr 17, 2008.

  1. Luddyf

    Luddyf New Member

    First off, hello! Pleasure to find your corner of the internet.

    So today I got a visit from a man in brown. Long story short, he walked my package to my front door. From half a mile out. apparently his truck had broken down, and so he just picked up the packages to the area he was heading and flat walked them out. Which was just unspeakably awesome.

    Anyhow, I did some digging and found the address for the local distribution(?) center and I wrote a letter to them. But before I send it I want to know what the policy is on leaving a truck unattended? I would love to send a thank you letter to them, but I don't want to risk getting him fired for it, if there's something in the policy that's against it.

    So, if someone could be so kind, what's the jazz on an unattended truck? Thanks!
  2. rod

    rod retired and happy

    As long as he had pulled the key out of the ignition and had the rear door and the bulkhead door locked he should be good to go.
  3. ExupserNaples

    ExupserNaples New Member

    Its perfectly fine as long as the bulkhead door is closed and he had the keys with him. Plus since it was broken down everything should be fine as far as sending that gratitude letter.
  4. Luddyf

    Luddyf New Member

    Awesome! Thank you very much for the answer =)
  5. rod

    rod retired and happy

    Sounds like you have a great UPS driver. I once broke down and a customer gave me his new pickup to use for delivery for 2 hours while UPS was getting a different truck to me. :peaceful:
  6. Luddyf

    Luddyf New Member

    HA! That's just awesome!

    Yea, its a small town, and there are three drivers here who ride up everyday from about 60 miles away. they're great people, every one of them.
  7. PassYouBy

    PassYouBy Unknown Acrobat

    I think its nice to just have good customers like you. I'm sure your driver would be glad to hear that you think of him this way too! Sure is nice to feel appreciated by someone other than your wife and kids!
  8. PassYouBy

    PassYouBy Unknown Acrobat

    If you don't mind me asking, what state do you live in?
  9. rocket man

    rocket man Well-Known Member

    why do you want to no its none of your bussniess
  10. Luddyf

    Luddyf New Member

    Ah man, how could I not appreciate the UPS guys? I mean, I trust them with the well being of some very precious things – and time and time again, they reinforce the trust I have in them. Seems a little corny, but still.

    I just wish the cost of shipping was a little lower ^.^

    To answer your question, I'm from Colorado.
  11. brownrodster

    brownrodster New Member

    If I were you I would leave any details out of the letter. Simply send a letter thanking your driver for his outstanding service. No stories or anything.
  12. rod

    rod retired and happy

    Upon further review- This sounds like the best advise. :peaceful:
  13. PassYouBy

    PassYouBy Unknown Acrobat

    Rocket Man, I'm so glad you were able to throw your 2 cents into this thread! Just wanted to let you know that I found this for you!
    I suggest you read it before you make ANOTHER ignorant reply in someone else's thread in which you can't spell or punctuate!

    Sorry Luddyf for hijacking your thread!
    Last edited: Apr 18, 2008
  14. Red Green

    Red Green Guest

    I had a customer call in a thank you for delivering her package during peak. Her lane was snowed shut so I walked it from 1 block over through her back yard. center manager and sups gave me the thank you next morning before disbatch and said compliments are rare. I just wanted to get rid of 3 QVC's .
  15. PassYouBy

    PassYouBy Unknown Acrobat

    Thank God there are good people out there!
  16. feeder53

    feeder53 ADKtrails

    I believe there are a lot more good than bad folks out there, but the bad ones get the press.
  17. Mike Hawk

    Mike Hawk New Member

    I have one street on one of my trucks that gets 10-15 QVC each day, it’s like these women have QVC ordering contests. I told my driver he should try to hook up with one of these rich ladies, then he wouldn’t have to drive the package car all day.
  18. cino321

    cino321 Active Member

    I once broke down and punched out at 10:20 at night.