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<blockquote data-quote="thecamel" data-source="post: 1605903" data-attributes="member: 33455"><p>Is there ANY chance at all that perhaps our managers are looking at our delivery situations inside out. Several of you including myself must remember when we could make deliveries within a 15 to 30 minute window everyday on our own. Now we are REQUIRED to maintain this 15 minute plus/minus pickup window. Which one does the customer appreciate more? To be certain if they are going to get crappy delivery service then WHY NOT? choose any cheaper shipper. </p><p></p><p>I have noticed two additional fedex ground trucks on my end of town just this year. Confirmed this the other day when i managed to talk to one of their guys the other day. Just remember Atlanta: Those were our boxes! And i'm working harder than ever to keep up with a daily dispatch that is only satisfying our internal customers (i.e.) and not the customers who we bill for the service.</p></blockquote><p></p>
[QUOTE="thecamel, post: 1605903, member: 33455"] Is there ANY chance at all that perhaps our managers are looking at our delivery situations inside out. Several of you including myself must remember when we could make deliveries within a 15 to 30 minute window everyday on our own. Now we are REQUIRED to maintain this 15 minute plus/minus pickup window. Which one does the customer appreciate more? To be certain if they are going to get crappy delivery service then WHY NOT? choose any cheaper shipper. I have noticed two additional fedex ground trucks on my end of town just this year. Confirmed this the other day when i managed to talk to one of their guys the other day. Just remember Atlanta: Those were our boxes! And i'm working harder than ever to keep up with a daily dispatch that is only satisfying our internal customers (i.e.) and not the customers who we bill for the service. [/QUOTE]
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