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Reattempting a delivery...
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<blockquote data-quote="browniehound" data-source="post: 343840" data-attributes="member: 4653"><p>Sorry to ramble here, but I would make exceptions to my above thoughts. I'm thinking certain important items should be re-attempted. Certain time-sensitive materials, live saving medications and gifts due by a certain date should be re-attempted to keep our service reputation intact.</p><p> </p><p>I just don't think Juniors X-box repair or Sally's mystery novel from Amazon should be given a 2nd attempt in the same day when you are 5 miles from Junior's or Sally's house when their dad asks dispatch if you can come back.</p><p> </p><p>A quick look at the math will show how fast the profit from this package turns into a cost. 10 miles round trip in the UPS vehicle equals 1+ gallons of fuel, which equals $4. 20 minutes of labor at overtime for a driver is about $14.</p><p> </p><p>This $18 is wasted money by UPS. This $18 comes after the costs coming from pickup, driving to the center, unloaded, sorted, loaded, driven by feeder, unloaded again, sorted, preloaded, and then the first attempt made by the driver. Its a wonder how we make any money?</p></blockquote><p></p>
[QUOTE="browniehound, post: 343840, member: 4653"] Sorry to ramble here, but I would make exceptions to my above thoughts. I'm thinking certain important items should be re-attempted. Certain time-sensitive materials, live saving medications and gifts due by a certain date should be re-attempted to keep our service reputation intact. I just don't think Juniors X-box repair or Sally's mystery novel from Amazon should be given a 2nd attempt in the same day when you are 5 miles from Junior's or Sally's house when their dad asks dispatch if you can come back. A quick look at the math will show how fast the profit from this package turns into a cost. 10 miles round trip in the UPS vehicle equals 1+ gallons of fuel, which equals $4. 20 minutes of labor at overtime for a driver is about $14. This $18 is wasted money by UPS. This $18 comes after the costs coming from pickup, driving to the center, unloaded, sorted, loaded, driven by feeder, unloaded again, sorted, preloaded, and then the first attempt made by the driver. Its a wonder how we make any money? [/QUOTE]
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