RELEASE: TWU Aircraft Dispatch Group and UPS Reach Tentative Agreement The Transport Workers Union of America (TWU) and the United Parcel Service (UPS) have reached a tentative agreement for the Aircraft Dispatch Group. Details of the tentative agreement will be forthcoming, as the parties finalize the documents. Air Division Director Mike Mayes said, “This was a very important contract for our TWU membership at UPS who have been in negotiations for over four years. This contract provides our members with wages, health care, and pension security that is second to none in the industry. Our members trusted their negotiating team and our negotiating team fought against the odds to reach this agreement.” “While it took longer than any of us wanted, UPS has done the right thing in providing our members with this well-earned contract,” said TWU Local 592 Air Carrier Representative Randy Carter. Once the tentative agreement is finalized, members of the group will bring the process to review and a ratification vote will take place. Upon ratification, the new agreement will become effective Oct. 1, 2019.