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<blockquote data-quote="cheryl" data-source="post: 2524377" data-attributes="member: 1"><a href="http://www.retaildive.com/news/report-ups-fedex-struggling-to-keep-pace-with-holiday-e-commerce-explosio/432254/" target="_blank">Report: UPS, FedEx struggling to keep pace with holiday e-commerce explosion - Retail Dive</a>Dive Brief:<ul>
<li data-xf-list-type="ul">Shippers United Parcel Service and FedEx are struggling to keep up with the record numbers of e-commerce orders this holiday season and are stretching delivery times on some routes, suspending on-time delivery guarantees and refunds in some cases, and no longer promising delivery times in other instances, <a href="http://www.wsj.com/articles/ups-fedex-struggle-to-keep-up-with-surge-in-holiday-orders-1481630401" target="_blank">The Wall Street Journal reports</a>. 
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<li data-xf-list-type="ul">UPS in particular has brought hundreds of workers from its headquarters and other corporate offices to assist with operations at hubs facing the greatest difficulty, people familiar with the matter told the Journal. 
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<li data-xf-list-type="ul">Even so, on-time delivery rates have been slightly down since Thanksgiving compared to other times of the year for both shippers, according an analysis of millions of packages by software developer ShipMatrix cited by the Journal.</li>
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[QUOTE="cheryl, post: 2524377, member: 1"] [URL='http://www.retaildive.com/news/report-ups-fedex-struggling-to-keep-pace-with-holiday-e-commerce-explosio/432254/'][B]Report: UPS, FedEx struggling to keep pace with holiday e-commerce explosion - Retail Dive[/B][/URL] [B]Dive Brief:[/B] [LIST] [*]Shippers United Parcel Service and FedEx are struggling to keep up with the record numbers of e-commerce orders this holiday season and are stretching delivery times on some routes, suspending on-time delivery guarantees and refunds in some cases, and no longer promising delivery times in other instances, [URL='http://www.wsj.com/articles/ups-fedex-struggle-to-keep-up-with-surge-in-holiday-orders-1481630401']The Wall Street Journal reports[/URL]. [*]UPS in particular has brought hundreds of workers from its headquarters and other corporate offices to assist with operations at hubs facing the greatest difficulty, people familiar with the matter told the Journal. [*]Even so, on-time delivery rates have been slightly down since Thanksgiving compared to other times of the year for both shippers, according an analysis of millions of packages by software developer ShipMatrix cited by the Journal. [/LIST] [/QUOTE]

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