Residential or Business Stop?

[clean hairy]

First, any idea how to correct the subject line?
Person on a complaint site runs a Business out of their home.
Complaining he gets his deliveries late every day.
Considering he has houses all around him, it is Residential Delivery and not a Business delivery?

 

[UpstateNYUPSer(Ret)]

Does the "business" have a separate address and/or building? If not, the stop is residential.

 

[Brownslave688]

First, any idea how to correct the subject line?
Person on a complaint site runs a Business out of their home.
Complaining he gets his deliveries late every day.
Considering he has houses all around him, it is Residential Delivery and not a Business delivery?

This is pretty clear on the ups website.



If it's actually out of his house then it's a resi. He can order 1 package a day air if he wants it early.

 

[Turdferguson]

First, any idea how to correct the subject line?
Person on a complaint site runs a Business out of their home.
Complaining he gets his deliveries late every day.
Considering he has houses all around him, it is Residential Delivery and not a Business delivery?

Does he have a public entrance? Posted business hours out front? If not its residential. Make him last stop of day

 

[IVE GOTTA PACKAGE 4U]

If you live there its a home stop.

 

[BakerMayfield2018]

If you live there its a home stop.

You gonna go there at 3 am and see if he is sleepin on the office couch D*. Gotta agree with turd boy on this one. Good post @turdferguson

 

[worldwide]

First, any idea how to correct the subject line?
Person on a complaint site runs a Business out of their home.
Complaining he gets his deliveries late every day.
Considering he has houses all around him, it is Residential Delivery and not a Business delivery?

Always go to the source that creates the definition that the charges apply to. From UPS tariff:

"Residential refers to an address that is a home, including, but not limited to, a business operating out of a home. If an address can be construed as either Residential or Commercial, then it will be considered Residential."

 

[Brownslave688]

Does he have a public entrance? Posted business hours out front? If not its residential. Make him last stop of day

Doesn't matter if he also lives at the same address. Posted hours or not. It's a resi.

 

[brownmonster]

I always err on the side of residential.

 

[BakerMayfield2018]

Doesn't matter if he also lives at the same address. Posted hours or not. It's a resi.

Technically your right but, I would make more of an effort to get them there stuff if they had a pubic entrance door with posted hours......

 

[IVE GOTTA PACKAGE 4U]

You gonna go there at 3 am and see if he is sleepin on the office couch D*. Gotta agree with turd boy on this one. Good post @turdferguson

Nobody asked you.

 

[Wally]

Were told any bedroom on premises and it's a resi.

 

[Indecisi0n]

A church is the house of God. Is that a residential?

 

[How Now Brown Cow]

an apartment complex that has the office in one of the apartments? Thought it was commercial, you guys make it sound like it's a resi.

 

[clean hairy]

Might be a single family detached or Duplex is a Residential?

 

[barnyard]

Doesn't matter if he also lives at the same address. Posted hours or not. It's a resi.

Disagree with that. I used to deliver to a jewelry store that had a separate entrance, posted hours and employees. It is clearly a business and in all the time I delivered there, there was only 1 Saturday air driver that mistook it for a residence and I think the only reason she did, is because they were closed and she wanted to leave the package without a signature.

I also cover a route that has a screen printing business in her home. It has an unmarked separate entrance, she has 8 employees, but no signs and no posted hours. She was treated as a residence until she opened a PU account.

I deliver to lots of places that are auto repair places in buildings separate from homes. Many of them have employees, some are businesses, some are not. Seems to be kind of random. I suspect it is a squeaky wheel thing.

 

[barnyard]

an apartment complex that has the office in one of the apartments? Thought it was commercial, you guys make it sound like it's a resi.

The office is commercial, if it is addressed to the office. If there is no office, but a caretaker in one of the apartments, I treat that as a resi.

 

[UpstateNYUPSer(Ret)]

The office is commercial, if it is addressed to the office. If there is no office, but a caretaker in one of the apartments, I treat that as a resi.

The apartments are residential but if you have to indirect to the office the left at would be commercial.

 

[Johney]

I believe UPS's policy is if your address has posted hours and a separate public entrance then they will considerate it a commercial address. Which most resi's do not.

 

[oldngray]

I believe UPS's policy is if your address has posted hours and a separate public entrance then they will considerate it a commercial address. Which most resi's do not.

The Avon lady and the guy who sells stuff on ebay aren't commercial. Office out of home is a commercial if it has a separate entrance with posted hours.