On upsers the retirement calculator is not up. It says “click link above” and enter ID and password combining two letters from your last name/DOB/SS#. But when you click the link to go it says sign-in error - system could not find username (but I won’t let you create one). For assistance via email it also can’t perform the operation citing “default mail client is not properly installed”. Any suggestions beyond doing the service/age = 80 basic math?