rushfan
Well-Known Member
For the past 2 fridays, the CACH load here has been "exception scanned" delivery to Monday. Today, half a CACH load was unloaded, and the other was conviently loaded into a different trailer. The tracking shows out for delivery, then was "exceptioned" an hour later "delay due to weather". The weather here is 45 degrees and cloudy. No snow on the roads. Time in transit was all on time, until the volume reached our center. About 20% of the volume was exceptioned.
What's your take?!?
IMHO it's dishonesty. Sure the volume was heavy, and the drivers would have a long day, but at least we are providing service to our CUSTOMERS, and not making the stats for the center.
What's your take?!?
IMHO it's dishonesty. Sure the volume was heavy, and the drivers would have a long day, but at least we are providing service to our CUSTOMERS, and not making the stats for the center.