Reply to thread

Message

<blockquote data-quote="InTheRed" data-source="post: 499289" data-attributes="member: 4489">Helen,I do not think that at all.&nbsp; My point is a counter-point to the notion that &quot;the drivers are the only people necessary to run this company&quot; or &quot;the drivers are the only ones that make the money.&quot;My point is that everyone works together to achieve a common goal - service the customer and grow the business.&nbsp; If we do not take care of the customer someone else will.However, with the cost of doing business going up and people talk doom and gloom and how we should eliminate so many management because they are not value added... well then you have to look at it both ways and what about those drivers who are not value added and cost more money than they reel in?&nbsp; What about the drivers who take too long to do their jobs?&nbsp; What about the drivers out in bumble-friend Montana or Idaho or wherever that do 50 stops and 320 miles per day?&nbsp; We lose money on their stops everyday.&nbsp; Tighten our belts and eliminate those delivery areas.Do that and we&#039;ll be out of business.&nbsp; Service the customer that is the name of the game.&nbsp; Remember that service is all we have to offer.&nbsp; But also remember that it takes more than 1 driver to service a customer.&nbsp; An average of 17 people are involved with the transit of 1 parcel.I was talking with a shop steward last week about this notion.&nbsp; He was saying how on his route he picks up $xx,xxx of shipping charges per day on all the volume he brings back to the building.&nbsp; All these other guys delivering are wasting money because they don&#039;t pick up much.&nbsp; My point to him was they are needed because what gets picked up must be delivered, and he didn&#039;t seem to understand that and just kept insisting that he makes the money while everyone else loses it.</blockquote>

[QUOTE="InTheRed, post: 499289, member: 4489"] Helen, I do not think that at all. My point is a counter-point to the notion that "the drivers are the only people necessary to run this company" or "the drivers are the only ones that make the money." My point is that everyone works together to achieve a common goal - service the customer and grow the business. If we do not take care of the customer someone else will. However, with the cost of doing business going up and people talk doom and gloom and how we should eliminate so many management because they are not value added... well then you have to look at it both ways and what about those drivers who are not value added and cost more money than they reel in? What about the drivers who take too long to do their jobs? What about the drivers out in bumble-friend Montana or Idaho or wherever that do 50 stops and 320 miles per day? We lose money on their stops everyday. Tighten our belts and eliminate those delivery areas. Do that and we'll be out of business. Service the customer that is the name of the game. Remember that service is all we have to offer. But also remember that it takes more than 1 driver to service a customer. An average of 17 people are involved with the transit of 1 parcel. I was talking with a shop steward last week about this notion. He was saying how on his route he picks up $xx,xxx of shipping charges per day on all the volume he brings back to the building. All these other guys delivering are wasting money because they don't pick up much. My point to him was they are needed because what gets picked up must be delivered, and he didn't seem to understand that and just kept insisting that he makes the money while everyone else loses it. [/QUOTE]

Verification