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Scraping a driveway--does it deserve a warning letter?
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<blockquote data-quote="FracusBrown" data-source="post: 771916" data-attributes="member: 29360"><p>The customer is what got you in trouble. I find it hard to believe that the customer will actually attempt to repair the driveway, but UPS will still have to pay a substantial amount for the damage. I'd say the customer IS a jerk and he'll probably make a few grand for being one. </p><p> </p><p>UPS is just following the basic definition of an avoidable accident. Did it cause damage - yes. Was it avoidable - Yes. </p><p> </p><p>The next question is what is going to be done to deter it from happening again - warning letter.</p></blockquote><p></p>
[QUOTE="FracusBrown, post: 771916, member: 29360"] The customer is what got you in trouble. I find it hard to believe that the customer will actually attempt to repair the driveway, but UPS will still have to pay a substantial amount for the damage. I'd say the customer IS a jerk and he'll probably make a few grand for being one. UPS is just following the basic definition of an avoidable accident. Did it cause damage - yes. Was it avoidable - Yes. The next question is what is going to be done to deter it from happening again - warning letter. [/QUOTE]
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