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Seeking advice on bad situation w/ driver
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<blockquote data-quote="scratch" data-source="post: 161581" data-attributes="member: 1674"><p>I would call and complain, there is no excuse for bad service. I called on my driver once when he stuck a package with jewelry half way out of my mailbox in a thunderstorm. We all have a bad day every once in a while, but to take it out on the customer that pays our salary is wrong. And missing a Pickup is getting into serious problems.The company can't fix a problem unless it knows about it. In a case like this, his supervisor will probably just say something to him and hopefully he will straighten up. I am a driver, and sometimes we have certain circumstances with the way we are dispatched from day to day that may explain why he comes at different times or you have a different driver even though you see your regular guy in the neighborhood. I hope this helps, possibly some of the problems you mentioned aren't due to him.</p></blockquote><p></p>
[QUOTE="scratch, post: 161581, member: 1674"] I would call and complain, there is no excuse for bad service. I called on my driver once when he stuck a package with jewelry half way out of my mailbox in a thunderstorm. We all have a bad day every once in a while, but to take it out on the customer that pays our salary is wrong. And missing a Pickup is getting into serious problems.The company can't fix a problem unless it knows about it. In a case like this, his supervisor will probably just say something to him and hopefully he will straighten up. I am a driver, and sometimes we have certain circumstances with the way we are dispatched from day to day that may explain why he comes at different times or you have a different driver even though you see your regular guy in the neighborhood. I hope this helps, possibly some of the problems you mentioned aren't due to him. [/QUOTE]
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Seeking advice on bad situation w/ driver
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