Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
Brown Cafe UPS Forum
The Latest UPS Headlines
Sen. Richard Blumenthal: UPS owes customers refunds for late Christmas packages
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="worldwide" data-source="post: 1245088" data-attributes="member: 2193"><p>Sen. "Dick" Blumenthal is obviously unaware that ANY customer that has a late Next Day, 2nd Day or 3 Day Select can request a guaranteed service refund for these packages. The refund is paid to the company or person that paid UPS the shipping charges. Call 1-800-PICK-UPS to request a guaranteed service refund. All air packages were guaranteed during peak but on some days the delivery committment was pushed back 90 minutes. Keep in mind, most of these refunds would be paid to the companies that shipped the packages (i.e. Amazon, Kohl's, etc.) and paid UPS the shipping charges not to the receiver of the shipment. Those companies would then, in turn, refund their customers. </p><p></p><p>"The wave of shipments was so large that a UPS spokeswoman said “the volume of air packages in our system exceeded the capacity in our network.” Customers who ordered shipments via air or internationally are entitled to refunds, spokeswoman Natalie Black said."</p></blockquote><p></p>
[QUOTE="worldwide, post: 1245088, member: 2193"] Sen. "Dick" Blumenthal is obviously unaware that ANY customer that has a late Next Day, 2nd Day or 3 Day Select can request a guaranteed service refund for these packages. The refund is paid to the company or person that paid UPS the shipping charges. Call 1-800-PICK-UPS to request a guaranteed service refund. All air packages were guaranteed during peak but on some days the delivery committment was pushed back 90 minutes. Keep in mind, most of these refunds would be paid to the companies that shipped the packages (i.e. Amazon, Kohl's, etc.) and paid UPS the shipping charges not to the receiver of the shipment. Those companies would then, in turn, refund their customers. "The wave of shipments was so large that a UPS spokeswoman said “the volume of air packages in our system exceeded the capacity in our network.” Customers who ordered shipments via air or internationally are entitled to refunds, spokeswoman Natalie Black said." [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
Brown Cafe UPS Forum
The Latest UPS Headlines
Sen. Richard Blumenthal: UPS owes customers refunds for late Christmas packages
Top