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Service Quality, where are we heading?
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<blockquote data-quote="eats packages" data-source="post: 5686021" data-attributes="member: 68137"><p>At least locally it's gotten worse if any reason being each day is a new shezstorm of dispatch issues, orion issues, diad issues, customer service center issues. It's harder than ever to have a consistant area and to know your customers. I still try to run routes in a big circle because it cuts down on send-agains. The biggest threat of damage comes from that first NI1 nowadays as it undoubtedly gets add-cut to a different belt, different car each day.</p></blockquote><p></p>
[QUOTE="eats packages, post: 5686021, member: 68137"] At least locally it's gotten worse if any reason being each day is a new shezstorm of dispatch issues, orion issues, diad issues, customer service center issues. It's harder than ever to have a consistant area and to know your customers. I still try to run routes in a big circle because it cuts down on send-agains. The biggest threat of damage comes from that first NI1 nowadays as it undoubtedly gets add-cut to a different belt, different car each day. [/QUOTE]
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