Every station has the SFA posters that come out like clockwork every month and "discuss" one component of the SFA. I actually read these, and do you know what message I receive? That "nothing is wrong", and by endlessly repeating the same old song and dance, that we'll continue to swallow the crap. They have changed NOTHING, and are pushing the exact same message that tries to convince us of just how "great" we've got it at FedEx. They must really think we are complete morons. All that has changed is the way it's been packaged. Now it's on a freaking poster...SO WHAT!! How is it possible that an upper management team can be so completely clueless? Amazing...it really is.